Throughout the pain of the St. Januarians in Naples, when parishioners were refused the right to speak of their concerns at Care of the Community meetings and when Pastor Robert Ring was denying that there were any concerns (let alone valid ones!) about the Sanctuary demolition, the laity continued with what was within their control:
- withholding funds that would only be used to damage their church
- complaints and petitions to the Bishop (useless)
- complaints and petitions to Rome (also useless in spite of Canon Law which is supposed to guarantee their rights)
- leaving the church for another Catholic Church (and unfortunately for Protestant churches or NO church)
- Newsletters, publicity, and dialogue among parishioners
- and SURVEYS to document opinions and damage.
Surveys
When opinions are disrespected, valid surveys at least refute the denials and do establish truth of parishioners’ opinions. There were three important surveys, all of which have excellent response rates compared to most consumer surveys (usually less than 5%).
Newsletter Survey 2009:
The first St. Jan’s survey was in November 2009, after Fr. Ring invited parishioners to a so-called “Care of the Community” meeting to discuss issues of concern. There were 40 parishioners who came and then Fr. Ring refused to let them speak on anything of significance. Thereafter, and as a result of the muting of parishioners, a survey was done by the Newsletter “It Really Matters” on the key issues, and had a 15.7% response rate. That survey disclosed that more than half the respondents wanted Fr. Ring and Cris Wensel (DRE) to leave; it showed 75% opposition to the then-unfolding sanctuary plans, and a strong desire to keep the organ (worth $75,000-$100,000) which Fr. Ring was entertaining to sell for $3,000.
Parishioners’ Survey 2010:
In June 2010, a group of St. Januarius parishioners gathered on their own time and at their own expense to survey all St. Januarians, asking a simple “thumbs up or thumbs down” question on the LaBella plans to demolish the sanctuary and to change forever the people’s worship space. They offered Fr. Ring, pastor (and Fr. George Wiant, retired) the opportunity to collaborate with them on the survey. The pastor turned it down. The parishioners’ group intensively followed-up for replies (regardless of which side a respondent favored). Results were reviewed by an outside consultant, and showed 72.8% were opposed to Fr. Ring’s intentions and LaBella’s plans. The simplicity of the question and the intense follow-up yielded a very high 32.2% response rate.
Sheepfold Survey 2011:
Finally, now that the unwanted renovation work is completed, yet another group in Our Lady of the Lakes has conducted a Survey of what St. Januarians think of the results. This survey group is the Sheepfold Steering Committee, organized in 2007 to resist the church closings and amalgamation changes being pushed by Fr. Ring under the guise of “pastoral planning.” This group guided the 174 original mandaters to Rome asking for intervention and relief on combining 6 parishes over more than 700 square miles into one (unworkable) parish. The “Sheepfold” is responsible for this final survey of St. Jan’s registered parishioners and attendees, to ascertain if people have become more accepting of the Sanctuary changes over time, now that they see the results, or if the distaste and criticism remains. The purpose of this blog post is to present those results obtained by the Sheepfold Steering Committee. It is excerpted from both the Final Report to participants as well as from the October 2011 edition of the Newsletter “It Really Matters.”
[Note regarding the last picture above: the shadows from the crucifix seeming to "lurk" in the background were not included in the survey, as it had not been noted in parishioners' pictures. However, this is the staged picture on the OLOL website (presumably therefore it is Fr. Ring's choice to illustrate the results, and shows those shadows of the crucifix caused by the lighting. (Isn't an architect supposed to anticpiate such problems?) The photography is apparently from a stepladder, which forces an alighment of the back edge of the altar to the wrought iron pipe railing, minimizing the conspicuous wrought iron railings and shadows.] No pictures were included with the survey.
Description of Sheepfold Survey
This current survey was sent to 227 St. Jan’s households on Oct. 14, 2011, with a 2-week response time, no follow-up, with a return envelope but without postage. A response rate of 18.9% was received. There were 17 points regarding the Design Elements which respondents could judge on an A-F scale, and 10 points regarding Project Management and Communications to grade on the same scale. The survey also had an (ungraded) comment-only section for the 4 elements which had been promised to donors to be accomplished but which were not (repair or replacement of divider screen, immersion baptismal font, face-to-face addition to confessional, and a quiet room for children and families). Finally, there was an opportunity to set forth the one item of the completed renovation which a respondent would change if possible (most commentary was on either not doing the project at all, or at least not moving the Tabernacle aside). There were also general comments made on the project, all of which are shown below.
Results:
- The Design Elements were graded as “C-minus.”
- Project Management/Communications were graded as “D-minus”
- The overall weighted grade is ”D plus” grade.
- Respondents also had the opportunity to give a numerical grade on a 0-100% numerical scale. It averaged out to be 37%, well below a failing grade. The numerical grade of 37%, much poorer even than the consensus letter grade, would seem to indicate that there are other points of objection, pain, anger etc. which were not covered in the points surveyed
- See also comments in gold below. for the Design Elements (the seven for which the sum of D plus F grades exceeded 50%) and for the two items for which the sum of A plus B grades exceeded 50%. Other results are shown without comments, to try to shorten this post, but can be supplied to those who are interested. We show all comments in gold and without correcting respondents’ typos and without trying to explain what they meant. x2 indicates two respondents from the same household giving same response, counted as 2 votes.
1. Characterization of Respondents:
- Anonymity: 71% of respondents identified themselves; 29% were anonymous.
- Attendance: 43% indicated they no longer attend St. Jan’s. This corresponds closely to the 47% of parishioners lost to St. Jan’s during Fr. Ring’s reign. A number had left due to the way the sanctuary renovations were being handled. What was surprising is that those who left still care enough about St. Jan’s to spend time doing a survey, giving their thoughts on the issues, and reflecting their pain. The 43% of respondents who no longer attend St. Jan’s is made up of 23% who go to another Catholic Church (St. Mary Canandaigua, the VA in Canandaigua, St. Jude, Transfiguration, St. Pat’s and St. Mary Honeoye); 18% who no longer attend any church whatsoever, and the small remainder now at a Protestant church (CrossWinds and St. John Episcopal). It is appropriate to include the survey results of those who left since a number had said they would be back when Fr. Ring is gone, and already the attendees have increased about 10% under the new pastor in just two months. From a practical point of view, there would be no way to distinguish who has left and who has not left for the purposes of an even-handed survey mailing.
- Years of attending St. Jan’s: Av: 28 yrs. Range: 6 – 76 yrs.
Comments on no longer attending St. Jan’s:
- We left because of the leaderships lack of caring and wrong priorities.
- When I go! Use to go every morning during the week
- I do go back to St. J’s from time to time and are still registered there
- I still go, but not as often or not at all
- I go when it is impossible to get north to Canandaigua.
- Catholic church was not honest about Father Emo. Said he had a nervous breakdown.
- it became unpleasant to go there.
2. Shift in Opinions after Project Completion:
The Sheepfold Survey tried to assess shift in attitudes since project completion. Of those who responded, 76% state that they do not like the results. Several have refused to return to view the results. The percentage is statistically unchanged since the project was first disclosed (2009).
Donors’ vs. Non-Donors’ Opinions: The resistance of 3/4 of parishioners shows up again with those who donated (25% of respondents) and those who didn’t (75%). The results below separate donor’s opinions of the opinions of non-donors for ease of reading and identifying the issues. What is interesting is that 60% of those who donated now report they don’t like the results or don’t like something about the results. Among non-donors, 10% now report that they like the results.
- Donors’ Opinions and comments:
- We need a united parish community in the beautiful area and, at the time, we thought we should support the project.
- The amount of work planned for originally, and what was ultimately done / completed, did not give good value on the $ spent.
- Lighting is an improvement, the overall appearance not as good. Some parishioners, for the most part, were deceived. (x2)
- The Sanctuary look much cleaner, more cohesive. There is much more room in the sacristy
- looks like a stage setting. Act I Scene II
- Excellent job.
- the workmanship is beautiful, but it looks out of place.
- I’m OK with the changes made — although didn’t think they were necessary. Upset about the apparently false impression about the financing of the project.
- Lesser amount when told true story of Wegman family and their donation.
- Non-donors’ opinions and comments:
- Wood backdrop not attractive — rather view a tabernacle
- Better before
- A “catholic” looking ornate and beautiful environment now is drab, plain, non inspiring and “protestant” looking
- It now looks, more protestant …
- it is lob sided. It covers up the beautiful church it was
- It isn’t a case of liking or disliking. It’s a case of deceit and wasting money that could be used for the needy.
- There was no need for a renovation. The deceit that has gone on in this church is beyond reproach!
- I know a person who donated but said it had to be for something outside the sanctuary!
- I was terribly disappointed to see our beautiful altar go.
- Why? But we are again back to our church — our place of worship
- It was not needed. It has changed the atmosphere making it a cold rather than warm as a church should be.
- I love Mary and Joseph statues, the chorus area is wonderful, love the file cabinets off the altar.
- Hate how low everything is can’t see anything not even the song numbers.
- At this point it does not matter — it’s a done deal — time to move on! It’s over
- I feel this project was clearly pushed through by Pastor Ring, Bishop Clark and a select few parishioners — St. J’s first survey proves this.
- I like the open
- Did not like the dishonesty in how the project was handled. We probably should have put on a new roof for that amount of money.
- Now we have made the church “pretty” — I find it more difficult to ignore all that blond wood and concentrate on theMass.
- I find it not conducive to meditating — too bright, too distracting.
- waste of money — better spent somewhere needed
- Place looks more sanitized — not holy!
- It’s horrible design work. There is no flow of religious spirit — they are blocked out!
3. Design Elements and Commentary:
There were 17 elements of the Sanctuary design for which respondents were invited to grade A, B, C, D or F. The following percentages indicate the combined D plus F ratings. The ratings are shown in descending order from worst to best of all those which had a 50% response or greater for the sum of D and F ratings:
Seven criticisms garnering D plus F votes in excess of 50% (sum of A+B votes shown after each topic):
73% =D+F Removal of the stone “shrines” (A+B= 17%)
- that was wrong. I liked them.
- that was part of the church’s charm
- too bad
- never cared for them
- I loved them — sad they’re gone
- they were pretty bad (x2)
- they were unique
- miss them (x2)
- they were ok
- they were beautiful
71% = D+F Moving Tabernacle from center to the side (A+B=13%)
- promotes fuller understanding of Eucharist
- front & center is and was better
- dumb
- not needed
- needs to be in center
- It should be front and center — raised
- less prominent
- It ought to be central (x2)
- disrespectful!
67%=D+F Position of keyboard and other choir elements (A+B=20%)
- couldn’t see them at all
- cannot see them
- did not notice
- not part of church/ isolated
- okay glad no more metal cabinets
- looks like we’re hiding them. Why? (x2)
- hidden (x2)
- organist can’t see priest
62%=D+F Wooden table and backdrop for Tabernacle (A+B=17%)
- if backdrop is curved, why is that table square?
- our original was beautiful
- not needed
- lopsided arrangement
- grotto was nicer
- misplaced (x2)
- doesn’t match other side
- table — A / backdrop — C Wish it echoed the curved wall
57% = D+F Wrought iron railings (A+B=33%)
- again very distracting
- don’t need it
- could have been wood to blend
- awful! Breaks up appearance (x2)
- who uses these?
- don’t match wood
- too harsh. Use wood
53% =D+F Wooden curved wall behind the altar (A+B=25%)
- different shades of wood, some almost white to dark brown. I find that the backdrop of wood is more distracting because it is different shades of wood colors & I find my eyes following a strip of wood from top to bottom
- Awful —— no feeling of warmth & caring — cold!
- Not Pretty
- not needed
- it looks detached / out of place
- pretty
- separates me from natural ambience of church
- but I don’t like it (x2)
- Hides organ / looks like shooting star
53% =D+F Crucifix atop the wooden curved wall. (A+B=25%)
- liked the risen Christ better
- the original inspired me
- I miss my beloved statue of Jesus
- Great! The flying Jesus is gone! (x2)
- miss the suspended one (x2)
- At least it’s still there
- Where is the “Risen Christ”?
- hides organ
- could have been bigger, not proportionate
There were two accomplishments achieved by the sanctuary design, as evidenced by the combined A and B grades exceeding 50%. (The percentage shown represents the sum of A and B grades; the sum of D+F is shown after the item.)
55%=A+B Extra space in front for wheelchairs D+F=16%
- Good
- did not notice
- okay
- Love this!
- who uses this space?
- OK (x2)
- Needed
- All this for one or two wheelchairs.? disabled
55%=A+B Lighting in the Church (nave) (D+F= 22%)
- OK
- now very bright in church
- Excellent
- needed new lights
- great improvement
- Brighter — like the old
- need reostat to turn down as needed (x2)
- too bright
- more is better
Other Design Elements Rated:
The following 5 items were also reviewed and received more D+F votes than A+B votes. Comments are not shown below, to minimize size of this post. The percentages shown on the left are the percentage of votes receiving a D or F, and percentage on the right is A+B.
- 48% Ramp installed from the nave to the sanctuary floor 26%
- 48% Installation of Mary and Joseph statues from St. Mary Rushville 22%
- 46% Positioning of the organ and its pipes 18%
- 45% Lowering of the altar to two steps above the nave (main floor) 23%
- 38% Raising the sanctuary floor from 1 to 2 steps above the nave 23%
Similarly, the following 3 elements of design garnered more A+B votes than D+E votes. The percentage on the left refers to the percent of A plus B votes combined and on the right to the percentage of D+F votes:
- 42% Lighting in the Sanctuary (17%)
- 40% Carpeting in the Sanctuary (14%)
- 38% Ambo (pulpit) raised from one to 2 steps above nave. (24%)
Overall Grade: this section on Design Elements received 66 “A” votes, 83 “B” votes, 126 “C” votes, 79 “D” votes and 149 “F” votes, for 503 votes cast in this section. If we use the grading system of A=4, B=3, C=2, D=1 and F=O then the composite grade for this Design Elements Section is C minus.
Those who made donations gave this Design Elements section a composite grade of C and those who reported they did not donate gave this section a composite grade of D+. Those who gave their names gave the design section a composite grade of D+ and those who answered anonymously gave this section a composite grade of C.
4. Project Management and Communications:
There were 13 “A” votes, 24 “B” votes, 34 “C” votes, 25 “D” votes and 141 “F” votes, for 237 votes cast in this section. The overall grade for project management and communications was a D minus, which is an “F” in many schools.
The following all had the D + F grade total in excess of 50%, in descending order, with the most negative ratings first: (The combined D+F grade is shown on the left; the combined A+B grade is shown on the right)
91% Communications from the Diocese of Rochester (4.5%)
90% Communications from LaBella Architects (10%)
86% Disclosure of Financial Elements of the project (11%)
83% Communications from Sanctuary Steering Committee (9%)
77% Communications from Pastor, staff, OLOL Council (11%)
76% Information in OLOL bulletins (24%)
74% Information from newsletters, Naples Record, other (17%)
70% Overall effectiveness of project planning and execution (7%)
52% Issuing of time table and adhering to it or not (13%)
In the Project Management and Communications Section (no item received A+B votes as more than 50% of the votes cast) but there were more A+B votes (43%) than D + F votes (17%) for:
“Handling of Masses during the construction period”
The composite grade for this Project Management and Communications section is D-minus.
Those who were donors gave this section a composite grade of D+ and those who reported they did not donate gave this section a composite grade of D-. Those who gave their names gave this section a composite grade of D- and those who answered anonymously gave this section a composite grade of D+. Again, whether someone donated or not, or answered anonymously or not, the grades for communications and project management were quite devastating.
It is somewhat surprising that in spite of the divisiveness of the sanctuary project, there is not a bipolar distribution of data (e.g. with donors all clustered around a grade of “A” and non-donors around a grade of “F.”) Rather, even among the divided there seems to be a consensus that the results were poor, and an attempt to be fair in evaluation.
5. If you could change one thing about the renovation, what would it be?
- Put the tabernacle in center and “secure it.”
- put the tabernacle back in the center.
- Jesus (God) is the reason for the Mass and should be right up front.
- should not have done
- The area where the musicians sit should be camouflaged / made nicer — it looks too stark and bare
- I liked it the way it was with no changes
- not have it done in first place. No warmth.
- move the tabernacle back to the center
- get rid of the curved wall
- have waited
- raise everything up and put my statue of Jesus above us again
- leave the sanctuary as it was!
- Move the tabernacle back to center
- return the altar to its original state
- removed wood walls sound system problems of late (x2)
- to have not done it at all or to have addressed the real issues regarding the structure
- Get rid of the black iron pipe railings — wasn’t there anyone with interior design credentials involved? (x2)
- take the wall down they put up and put the tabernacle back up
- respond to will of the parishioners (x2)
- Phase II should have been first
- Phase II was all that was necessary
- remove wooden Xmas tree
- wish tabernacle wall was curved
- In this financial crisis, all that money should’ve gone to helping community members in need. St. Januarius church has acted wastefully, selfishly and materialistically.
6. Letters/Notes Accompanying Surveys:
The impact on souls is not just a matter of numbers. Some expressed themselves eloquently in the side notes or margin comments they included. Some struggled to express what they meant. Some filled out the questionnaire; some did not. Here are all the additional opinions expressed:
- What has happened to the Catholic Church helping out in the Naples Community — Trinity Federated is doing more for the community and has much fewer parish-ioners — we should be ashamed to have done this unnecessary renovation when people in our town are going hungry and in need of heat, clothing and food. Shame-shame on us.
- I ask Fr. Bob — he said he had nothing to do with renovation. Ask Mrs. Clutes. She said don’t ask her.
- Have never entered St. Jan’s since all the turmoil began so we’re unable to comment except to say we regret we never were allowed the opportunity to keep the wooden rails donated in [my wife’s] parents’ memory.
- Sad, sad lack of compassion on the part of spiritual leaders. We chose not to donate — did not believe in this project and therefore were ignored.
- There are people starving in Naples. The Trinity Federated is involved in the Angel Ministry. They are doing a back pack lunch program in the schools. We don’t take the lead — never! What is the church about — Buildings not people.
- Totally unnecessary — but what is done is done. Too bad the wasted money could not have been used where needed.
- The renovation was the least thing needed by our wounded community. The clergy elected to make taking care of their own wants a priority. In my years of employment, I spent 50 – 60 hours per week at my desk. My office was painted once. A given priest might spend 3 hours per week using this “enhanced?” environment. I am embarrassed to try and defend the reasons why the much loved old sanctuary was changed to the drab thing it is now. The Naples folks of other faiths can’t understand why such a beautiful sanctuary was changed. They have known about our troubles! (Long before the Naples Record articles.) My children and grandchildren have questions I cannot answer. How sad! P.S. I know few (very) folks who like the new sanctuary.
- I am returning your “last survey”. I refuse to be apart of dragging this renovation out forever. How many “NO’s” do you need to give it up? [Personal attack portion of this letter deleted.]
- A HUGE MESS — It was frustrating to feel like my opinions / our opinions were not even heard. The project was forced and inconsiderate with too many opposed. It should not have been rushed.
- I went to S_ [funeral] Mass. Sat in the hall. Couldn’t hear. Speaker was not working. Most of the time I saw the back of somebodys head. Only thing I liked was the new lights.
- Why did they have to break something that wasn’t broken and didn’t need fixing anyhow. The curved backdrop and the squared off tabernacle are architecturally off and dumb. And for all the talk about different shades of wood before, well look at it now (before the woods –railings, altar, etc. were all separated by the space between them) now the backdrop is several different shades and they are all together in the backdrop — so who’s kidding who??
- Because we no longer are able to attend St. Jan’s because of the hostile atmosphere caused by Beigel et al (actual threats) we have not seen the changes.
- For 63 of my 65 years I was a faithful and contributing Catholic: parish council, Board of Education, CCD teacher, fund raiser, usher. A significant part of my life is gone because of Ring & Beigel. Why is there no outreach to all those who left?
- Turn on the heat. God bless of Church. Get rid of Cris Wensel. The outside of the house and church need to be fixed up! Have the church unlocked a half hour before the Mass!!!
- Sheepfold: You are beating a dead horse. The church renovations are complete. Let us put the past behind us and support our new pastor. I am sure we will see improvements in our parish, St. Januarius and in Our Lady of the Lakes Cluster in the next 2-3 years. Pray that the Holy Spirit will guide our new pastor in his duties in our Cluster.
- It should have been totally left as it was before.
- We were given no accounting of the amount of money collected for this project or for what it cost.
- This (communications) was done through Pastor, staff, OLOL council, Sanctuary Steering Committee and LaBella Architects.
- Why can’t we be happy?
- Re: Sheepfold Steering Committee: Why? Who? What will they do, re-do the re-do?
- Overall: A Design is cleaner, fresher, brighter [omitted] Question #4: Overall: A Meetings were held — steps explained.
- Re question 4: Project management. ONE BIG MESS!
- I do not think the renovations were done in aesthetic good taste. Who decided on the new design? Parishioners should have had a say / vote!
- I no longer feel connected to the church I grew up in. (I’d have a hard time setting foot in there again)
- I can’t support the motives of the church.
Thank you for your interest in the story of St. Januarius Sanctuary, the treatment of parishioners and donors, and an “after-the-fact” survey of St. Januarians. If you’d like to register your own opinion of the survey results, here is an opportunity:
Your Own Survey!
Those who have considered the opinions of the people who have lived through and are living with the third picture shown above (the renovated sanctuary shown next to “The Sheepfold” Survey) and would like to express their own opinions are welcome to do so, either in a reply post here, or by emailing your opinions to Sheepfold@Frontiernet.net to the following abbreviated Design Element questions: (Please use a grade of A, B, C, D or F so that we can compare results).
1. The curved wooden wall behind the altar:
2. Lowering the altar by 2 steps
3. The crucifix atop the wooden wall
4. Ramp and its wrought iron railings
5. Moving the Tabernacle from the center to a side table
6. Appearance of the Tabernacle table
7. Positioning of music and choir elements
Other Comments:














especially for the elderly or those with disabilities. 

















































